Are you looking for an opportunity to work within an innovative business unit? Are you an experienced Product Manager within billing/credit policies?
About the company
They're one of the UK's biggest employers and household name in the telecoms market. Working within the Consumer's Commercial team, they are focused on driving step change in the firms performance, developing new proposition constructions to ensure they are at the forefront of the market.
About the role
This is a fixed term contract maternity cover with the potential of an extension and due to start in September. They are looking for someone to come in and own 2 different projects which have been initiated by the existing person in-situ. The first is leading on a credit vet project, ensuring the delivery to deadlines are met and that the full project is implemented correctly. The business is made up of a number of different successful brands and the aim of this project is to align all brands billing and credit checking, improving the customers lifecycle and personalisation. This should in turn improve conversion rates, NPS (Net Promotor Score) and PTC (propensity to call) for the business.
The second project focusing on the billing capabilities, looking into how they bill the customers, deliver additional charges and display products through the checkout piece. They are looking to ensure that it is a united process across all the brands and are wanting someone to come in to test and strategize about how best to proceed.
A huge part of this role will be the stakeholder management piece as you will have visibility across the whole business, ensuring that business leaders are bought into the proposition and ensuring that all expectations are met. There is lots of complexity to these products and existing programmes so they are looking for someone can bring a strong understanding of working in an environment like this.
It is a customer facing role and each decision made will directly affect the consumer. There also be a need for this person to continue shaping new products and propositions for the consumer capability roadmap.
If this sounds like something you would love to hear more about, please apply online today!
Role: Senior Product Manager - Billing - 9-month FTC
Base salary: £57k-£65k pro rata
Location: Central London
Benefits: ~£5k car allowance + 10% on target, 20% stretch bonus + pension + medical + life assurance + 25 days holiday
For further information please contact:
Resourcing Consultant - Blue Pelican Marketing