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7 months ago
Salary: £57000 - £75000+ Plus benefits
Location: London
Job type: Permanent
Category: Marketing and Sales Jobs
Job description

Role: ServiceNow Solutions Architect Manager

Location: London

Travel: Up to 100%

Salary: £57000 £75000+ Plus benefits

The key goals of this role will be:

* Meet and exceed sales targets of Accenture ServiceNow UK&I

* Lead and develop vertical-focused sales materials

* Mentor and train both Sales and Solution Consultants within Accenture ServiceNow UK&I

What responsibilities will you have?

* Work closely with sales to understand key prospect and customer requirements

* Understand key prospect and customer organisational goals, with the ability to communicate and investigate these as part of the sales cycle

* Develop and present business case material for senior prospect and customer stakeholders. This must be able to stand up to scrutiny within the prospect / customer

* Create and deliver tailored presentations and product demonstrations to both senior stakeholders and project staff

* Collaborate closely with team members to ensure success of Pilot and Proof of Concept (POC) implementations

* Act as sales technical champion and key point of contact for senior decision makers within prospects and customers

* Lead and help support key vertical-focused marketing initiatives

* Present all capabilities within the ServiceNow platform

* Work within, and help lead, an extended team where required

* Assist the sales personnel in the qualification of Enterprise customer needs and performing pre-demo needs analysis

* Participation on one or more strategic accounts either in support or as lead.

* Provide mentoring and training to peers and other colleagues in the organization.

* Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video.

* Generation of product demo scripts and scenarios and maintaining demonstration environment(s)

* Scoping and delivering Proof of Concept/Proof of Value engagements with prospects

* Responding to Request for Information/Proposal documents

* Staying current on product developments/releases to a level required for demo and POC/POV

* Supporting Marketing events – user conferences, trade shows, webinars etc

* Staying current on competitive analyses and understanding differentiators between the company and its competitors.

* Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.

* In conjunction with Sales Personnel and Professional Services, conduct transition briefing communicate commitments, expectations etc in preparation for deployment

* Act as the ServiceNow subject matter expert at Executive briefings / marketing events

What skills & experience are we looking for?

* Very strong analytical skills

* Engaging presentation style, with the ability to control and manage multiple presentation scenarios

* Ideally a background in or deep experience with ServiceNow is preferred.

* Ability to work under pressure and work on multiple campaigns at the same time

* Strong Pre-sales experience, ITSM experience would be advantageous (Tool or business process).

* Mastery of the Sales process and trusted advisor for account representative

* Exhibits prior and current technical expertise in web technology and the ability to learn new technology.

* Exceptional communication and presentation skills to include technical and business concepts.

* Understanding of and experience selling to enterprise IT architecture.

* Background in ITIL, Service Management, Asset Management, IT Management.

* Experience working with or understanding of Managed Service Providers, Outsourcers, or Systems Integrators.

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