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Posted 21 days ago
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DESCRIPTION

We are looking for a talented Senior Marketing Manager to join our diverse Amazon Echo team in Europe.

Do you want to work in one of the fastest growing and most innovative businesses at Amazon? Amazon Devices is seeking a hands-on and customer-obsessed seasoned marketer to define and deliver end-to-end customer marketing programs to Echo owners across EU-5. You will be responsible for creating innovative marketing programs across multiple channels to drive awareness and trial of Alexa features that help Echo owners get the most out of their devices.

The successful candidate is deeply passionate about understanding customer needs, motivations, and behavior. He / she will delight in uncovering insights that help us create a better customer experience and will intimately understand a customer’s lifecycle with Echo. The successful candidate is able to dive deep into data and think like an analytical marketer, and also be able to write effectively to connect with our customers.

Key Responsibilities:
· Own creation and execution of integrated marketing and communications plans across multiple channels (e.g., email, on-site, video) for Amazon Echo and Alexa.
· Own the analysis, reporting, and optimization of our customer engagement programs/channels.
· Collaborate with cross-functional teams from multiple business groups and functional areas to deliver high impact programs/projects.
· Identify best practices and author playbooks to drive a best-in-class experience across all touchpoints with a customer.

Role can be based in either London or Luxembourg.

Amazon is a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. We're a company of pioneers. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
Working on the Amazon Device team will be unlike any job you have had. In the EU, we ensure our global activity is translated for the local markets by making the customer experience on our devices and our EU sites culturally relevant.

BASIC QUALIFICATIONS

· Several years of relevant work experience in consumer marketing.
· Significant experience in successfully taking ownership and delivering results in a fast-paced and dynamic business environment.
· Demonstrable relevant professional experience in customer relationship marketing, including experience in lifecycle program creation/management.
· A demonstrated history of success in data intensive quantitative analysis and recommendations. Ability to use data (qualitative and quantitative) to back up assumptions and design and implement programs.
· High attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously.
· Comfortable in getting hands dirty to get things done.
· Bachelor’s degree is required; Master’s Degree preferred.
· Fluency in English

PREFERRED QUALIFICATIONS

· Strong influencer with excellent verbal and written communication skills.
· Self-motivated and comfortable working through ambiguity and with minimal supervision.
· Master Degree in a related field.
· Work experience in social media a plus.
· Fluency in one of the following languages: German, French, Italian, or Spanish.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
DESCRIPTION

We are looking for a talented Senior Marketing Manager to join our diverse Amazon Echo team in Europe.

Do you want to work in one of the fastest growing and most innovative businesses at Amazon? Amazon Devices is seeking a hands-on and customer-obsessed seasoned marketer to define and deliver end-to-end customer marketing programs to Echo owners across EU-5. You will be responsible for creating innovative marketing programs across multiple channels to drive awareness and trial of Alexa features that help Echo owners get the most out of their devices.

The successful candidate is deeply passionate about understanding customer needs, motivations, and behavior. He / she will delight in uncovering insights that help us create a better customer experience and will intimately understand a customer’s lifecycle with Echo. The successful candidate is able to dive deep into data and think like an analytical marketer, and also be able to write effectively to connect with our customers.

Key Responsibilities:
· Own creation and execution of integrated marketing and communications plans across multiple channels (e.g., email, on-site, video) for Amazon Echo and Alexa.
· Own the analysis, reporting, and optimization of our customer engagement programs/channels.
· Collaborate with cross-functional teams from multiple business groups and functional areas to deliver high impact programs/projects.
· Identify best practices and author playbooks to drive a best-in-class experience across all touchpoints with a customer.

Role can be based in either London or Luxembourg.

Amazon is a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. We're a company of pioneers. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
Working on the Amazon Device team will be unlike any job you have had. In the EU, we ensure our global activity is translated for the local markets by making the customer experience on our devices and our EU sites culturally relevant.

BASIC QUALIFICATIONS

· Several years of relevant work experience in consumer marketing.
· Significant experience in successfully taking ownership and delivering results in a fast-paced and dynamic business environment.
· Demonstrable relevant professional experience in customer relationship marketing, including experience in lifecycle program creation/management.
· A demonstrated history of success in data intensive quantitative analysis and recommendations. Ability to use data (qualitative and quantitative) to back up assumptions and design and implement programs.
· High attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously.
· Comfortable in getting hands dirty to get things done.
· Bachelor’s degree is required; Master’s Degree preferred.
· Fluency in English

PREFERRED QUALIFICATIONS

· Strong influencer with excellent verbal and written communication skills.
· Self-motivated and comfortable working through ambiguity and with minimal supervision.
· Master Degree in a related field.
· Work experience in social media a plus.
· Fluency in one of the following languages: German, French, Italian, or Spanish.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
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