Traffic and Resource Manager - Leading Marketing Agency
Competitive Salary + Benefits Package + Perks
Who we are:
We are Europe's largest and most successful digital agency for domestic and international student marketing and the largest digital agency for fostering and adoption marketing. We get students into education and take kids out of care through our campaigns.
Since 2008, we’ve blended strategic understanding, data science and digital expertise with proprietary marketing technologies to create engaging experiences that deliver clear, measurable outcomes for our happy clients. We are more than 130 strong, with offices in Brighton, Portsmouth, New York and Melbourne. In 2016, we created and ran digital advertising campaigns in over 100 countries, for clients from 15 nations. Our values are pretty simple… be happy (but never satisfied), give a s*** (about our work, our clients and each other) and embrace change (because everything changes).
The Traffic and Resource Manager Role:
As Traffic and Resource Manager you'll be responsible for working with a range of internal stakeholders to ensure projects are resourced and allocated in order for the project teams to deliver on time and budget. You will manage a hectic and ever-changing schedule with a proven understanding of all aspects of the digital project life cycle. Ideally you already have experience of working in a digital or creative agency as you will need to know who does what, when and in what order to successfully predict project flow and forecast capacity.
Above all the Traffic and Resource Manager ensures that jobs are resourced appropriately by carefully monitoring workflow, and keeping communication lines open with all their internal stakeholders. Firmly enabling negotiation, at the right level, on projects’ conflicting priorities is central to this role.
+ Schedule resources across the required departments
+ Hold a central view of all projects and resourcing requirements at any one time
+ Work with department heads to ensure right skills are being deployed on the right jobs
+ Works closely with the Project Management team to understand scope creep and project priorities in relation to resourcing
+ Proactively work with Account Managers to understand pipeline work and the impact on resourcing
+ Understand the impact of conflicting project scenarios and put in measures to contain risks
+ Forward workflow planning with Creative/Ads to ensure enough resource available during busy periods
+ Manages scheduling pro-actively to ensure utilisation targets are met and reported back to the appropriate team members
+ Holds frequent resource meeting with the relevant departments
+ Manages holidays/absences for bookable resource and ensures these are communicated to relevant people
+ Governs the time-sheeting process cross-agency to ensure accurate future resource allocations remain realistic
+ Responsible for setting up all freelance new starters, ensuring commercial contracts are in place and new starter process followed
+ Central port of call for any issues regarding resourcing
+ Ensures team know what they are working on by doing a walk round on a day to day basis (following up on their automated dashboard allocation)
+ Advise on processes as required
+ Minimum 5 years’ experience in Resource/Traffic management in a digital and/or creative agency
+ Project Management in a digital creative agency
+ Use of resource management software
Person Specification - Essential Skills and Behaviours
+ Diplomacy and excellent negotiation skills
+ Strong interpersonal skills and influencing across all levels
+ Firm but approachable
+ A highly-organised problem solver with the ability to work with little supervision and multi-task
+ Able to manage change effectively and calmly in a hectic environment
+ A quick learner possessing a positive 'can do' attitude
+ Excellent verbal and written communication skills
+ Good understanding of different creative and production roles and skills within digital agencies
+ Good working knowledge of production processes
And what’s in it for you?
As well as a unique working and reward environment we also treat our staff to; 25 days’ holiday, cycle to work scheme, flexi-time, pension scheme, gym or travel subsidy, childcare vouchers, birthdays off and fresh fruit and fantastic local cakes!
We'll take care of your career. Personal development is at our core and everyone has a tailored progression path designed to suit them.
You may have worked in the following capacities:
Studio Manager, Resources Manager, Agency Resource Planner, Agency Traffic Manager
Interested? Just Apply Below...
...But first a little formality. By applying you implicitly consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. If you have any pre-application questions please email team [at] recruitmentrevolution .com quoting the job title & ref. Good luck, Team RR.