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9 days ago
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UX Researcher - WhatsApp


Facebook
Location: London
Job type: Permanent
Sector: Market Research Agency
Category: Research and Analytics Jobs
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acebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts. This position is based in our London, UK office.

RESPONSIBILITIES

*

Work closely with product teams to identify research topics
Design studies that address both user behavior and attitudes
Generate insights that both fuel ideation and evaluate designs
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Work cross-functionally with design, product management, content strategy, engineering and marketing
Communicate results and illustrate suggestions in compelling and creative ways

MINIMUM QUALIFICATIONS

*

BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
MA / PhD preferred.
3+ years experience in applied product research
Command of a broad set of qualitative and user-centered design methods
Basic understanding of quantitative, behavioral analysis and statistical concepts
Ability to ask, as well as answer, meaningful and impactful questions
Compelling communication

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Back to All Jobs

acebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts. This position is based in our London, UK office.

RESPONSIBILITIES

*

Work closely with product teams to identify research topics
Design studies that address both user behavior and attitudes
Generate insights that both fuel ideation and evaluate designs
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Work cross-functionally with design, product management, content strategy, engineering and marketing
Communicate results and illustrate suggestions in compelling and creative ways

MINIMUM QUALIFICATIONS

*

BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
MA / PhD preferred.
3+ years experience in applied product research
Command of a broad set of qualitative and user-centered design methods
Basic understanding of quantitative, behavioral analysis and statistical concepts
Ability to ask, as well as answer, meaningful and impactful questions
Compelling communication

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Apply

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